Dec
12
2011

Judgment Day Looms for Apple, HTC

By Ian Sherr

Apple Inc.’s claims that some smartphones running Google Inc.’s Android software copy its inventions are approaching their first big judgment day in the U.S.

The International Trade Commission in Washington on Wednesday is expected to rule on whether some phones made by HTC Corp. violate Apple’s patents. The ruling could lead to a ban on handsets sold by the Taiwanese company, which uses the Android operating system and had the second-largest share of smartphone subscribers in the U.S. market for the three months ended in October, according to research firm Nielsen.

HTC isn’t alone. Apple has been tangling in courts with other prominent Android device makers, including Samsung Electronics Co. and Motorola Mobility Holdings Inc. The cases reflect the Cupertino, Calif., company’s belief that many competing smartphones violate features that Apple popularized with its iPhone and iPad tablet computer.

Apple isn’t the only one complaining. The smartphone market has experienced a surge in patent litigation over the past few years as large and small players seek to hobble competitors or take share of their success through damage awards or negotiated settlements.

It’s an attractive opportunity. More than 645 million smartphones are expected to be sold world-wide next year, according to research firm Gartner Inc., jumping nearly 40% from this year’s forecast. By comparison, sales of personal computers are expected to grow 4.5% to about 370 million units next year.

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

(Originally published Dec 12, 2011, in the Wall Street Journal.)



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  1. Apple Fights On Without Its Muse

Dec
09
2011

Apple’s Hottest New Product Can Be Thrown in the Wash

By Jessica E. Vascellaro and Ian Sherr

When thousands of fans line up for Apple Inc.’s opening of its Grand Central Terminal store Friday, many won’t be queuing to ogle iPads.

They’ll be there for the T-shirts.

Since Apple opened its first stores in 2001, it has handed out tees sporting the new store’s name to the first 1,000 or so people through the door.

It is a ritual that is part of a cult around Apple’s T-shirts. Some fans on Friday will be seeking to add another store-opening shirt to collections they’ve assembled as if they were rare baseball cards.

Truly discriminating Apple-shirt connoisseurs like Christopher Harrington will also be envying the tees on the Grand Central store employees’ backs.

Mr. Harrington, a 40-year-old software designer, has endured freezing temperatures and hours-long lines to nab shirts from store openings on New York’s Fifth Avenue, in his hometown of Greenwich, Conn., and elsewhere.

But the most-prized items in his wardrobe are a couple of Apple tees he’s not really supposed to have: shirts that Apple’s retail employees have worn as uniforms.

 

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

 

(Originally published Dec. 9, 2011 on the front page of the Wall Street Journal.)



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Oct
31
2011

GameStop Steps into Tablet PC Sales

By Ian Sherr

Videogame retailer GameStop Corp. plans to begin selling tablet-style computers as part of an effort to expand its gaming device offerings.

The company plans to begin selling tablets based on Google Inc.’s Android mobile operating system during the holiday season at 200 of its U.S. stores on Friday. GameStop’s pilot program will include specialized tablets made by Asustek Computer Inc., Acer Inc. and Samsung Electronics Inc.

The devices, which will sell for their typical sticker prices in competing stores, will come with a set of seven free games, including Electronic Arts Inc.’s “Dead Space” sci-fi shooter and “Madden NFL” football game, as well as links to the GameStop’s mobile application store, called “Kongregate Arcade,” and the Android app marketplace.

“Customers have been telling us that they like to game on multiple devices,” said J. Paul Raines, GameStop’s chief executive. “We believe there is a gaming opportunity on tablets.”

Analysts are more skeptical, citing poor sales of Android-based tablets and a dearth of games that have enticed the dedicated gaming audience that GameStop tends to attract. Cost is another factor, said Michael Pachter, an analyst at Wedbush Securities, who added that any asking prices around $400 or $500 will be challenging.

“I don’t think anyone is going to buy one,” he said.

 

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

 

(Originally published Oct. 31, 2011, in the Wall Street Journal.)



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Oct
27
2011

Sony Charts Network’s Recovery With ‘Uncharted’

By Ian Sherr

Sony Corp. is preparing to release its first major game for the PlayStation Network online gaming service since hackers broke in and stole account information from millions of users earlier this year.

The game’s release marks a milestone for the Japanese electronics giant in its ongoing recovery from the hacking attacks that occurred in mid-April, which compromised the personal information of roughly 77 million accounts in the system.

Sony voluntarily shut down its network for roughly a month, slowly bringing back different levels of functionality over time. The company said 94% of preoutage activity returned immediately, and that it hit 100% over the summer. The company says it has also added 3 million accounts since the outage.

This holiday season, led by Sony’s “Uncharted 3: Drake’s Deception,” will be the next test of the system. The game will be released on Nov. 1, and will join this year’s slate of high-profile games that rely heavily on network components, including Activision Blizzard Inc.’s “Call of Duty: Modern Warfare 3″ game and Electronic Arts Inc.’s “Battlefield 3.”

 

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

 

(Originally published Oct. 27, 2011 in the Wall Street Journal.)



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  1. Sony Brings In High-Tech Sleuths
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Oct
20
2011

Apple Celebrates Steve Jobs at Memorial

By Jessica E. Vascellaro and Ian Sherr

Apple Inc. executives and advisers rallied employees to maintain Steve Jobs’s legacy on Wednesday, as the celebrations of the Apple co-founder’s life continued two weeks after his death.

Tens of thousands of employees tuned into a private memorial for Mr. Jobs on Apple’s Cupertino, Calif., campus that was also streamed to offices and Apple retail store locations world-wide.

Apple Chief Executive Tim Cook, who took over as CEO as Mr. Jobs’s health worsened in August, got choked up as he discussed his friendship with Mr. Jobs and his desire for excellence, according to two employees who tuned in. Two Apple board members—former Vice President Al Gore and Bill Campbell, Mr. Jobs’s longtime friend who is chairman of Intuit Inc.— also spoke, according to the people who attended.

Mr. Campbell shared a story about “Siri,” the company’s “intelligent” personal assistant that Apple recently shipped with its new iPhone 4S. Mr. Campbell said when the company began development of Siri, Mr. Jobs demanded he try the product, while another executive said the voice-recognition wasn’t ready yet.

Mr. Jobs then asked Siri whether it was a man or a woman, according to Mr. Campbell, who said Siri responded that it hadn’t been assigned a gender yet.

In other remarks, Jonathan Ive, Apple’s senior vice president for industrial design, discussed some of Mr. Jobs’s quirks, including his high standards for hotels and penchant for making them switch to nicer ones on road trips, according to one attendee. Mr. Ive, who described Mr. Jobs as his best friend, said that his boss had a habit of calling some potential product designs “dopey,” according to one attendee. But when Mr. Jobs saw the iPhone, he was initially silent and then gave it the nod, Mr. Ive said.

 

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

 

(Originally published Oct. 20, 2011 in the Wall Street Journal.)



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Oct
18
2011

Steve Jobs Memorial Held

By Ian Sherr

Apple plans to close some of its retail stores for at least an hour Wednesday, according to two people familiar with the matter, a gesture that coincides with the company’s planned celebration of co-founder Steve Jobs’s life at its headquarters.

Retail employees were informed that a private company event was scheduled and that the retail stores will temporarily close during that time, according to two people who work for Apple but aren’t authorized to speak on its behalf. One of the employees said the event would last for up to three hours.

Apple hasn’t told retail employees why it plans to temporarily close the stores during normal working hours, though these people note that such closings rarely happen for events other than special product launches. Some retail employees were told about the meeting over the phone rather than by a widely distributed internal message, one person said.

Apple is planning a celebration of co-founder Steve Jobs’s life at its Cupertino, Calif. headquarters Wednesday. Chief Executive Tim Cook said in an email to staff that the event, which comes two weeks after Jobs died following a long struggle with pancreatic cancer, was meant “to take time to remember the incredible things Steve achieved in his life and the many ways he made our world a better place.”

A small, private funeral was held on Oct. 7, followed by a much larger event for coworkers, friends and other industry executives last Sunday.

Apple reiterated that the celebration on Wednesday is for employees only.

 

(Originally published Oct. 18, 2011 in the Wall Street Journal and on wsj.com.)



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Oct
08
2011

Steve Jobs Funeral Is Friday

By Ian Sherr and Geoffrey A. Fowler

The funeral for Steve Jobs, Apple Inc.’s co-founder, is taking place Friday, according to a person familiar with the matter.

The funeral is characterized as a small private gathering, this person said. The person wouldn’t say where or when the event was taking place, citing respect for Mr. Jobs and his family’s privacy.

The event comes two days after Mr. Jobs passed away after battling an undisclosed illness. He previously underwent surgery for pancreatic cancer and had a liver transplant.

Apple has said there are no public services planned.

In a letter to Apple’s employees on Wednesday, Apple Chief Executive Tim Cook said that the company is “planning a celebration of Steve’s extraordinary life” for staff that will take place soon.

Apple memorialized Mr. Jobs on its website after announcing his death, and has encouraged well-wishers to share memories and notes of condolence with a special email address.

 

(Originally published Oct 8. 2011 in the Wall Street Journal and on WSJ.com.)



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Oct
07
2011

Apple Fights On Without Its Muse

By Don Clark and Ian Sherr

Apple Inc. has lost its visionary at a time when the company is headed into battle with its most serious challengers yet—and has shown some rare signs of vulnerability.

The day before Steve Jobs died, his successor, Tim Cook, took the stage to sell the world on Apple’s newest iPhone. Though executives spent 90 minutes touting a raft of new features, the gadget didn’t create the sort of immediate buzz Mr. Jobs’s recent creations have enjoyed.

That muted response was ill-timed for Apple: Just a week earlier, Amazon.com Inc. unveiled its Kindle Fire, which costs less than half as much as the iPad and is seen by analysts as the most credible threat to Apple yet in the tablet-computer market.

Rival Google Inc., meanwhile, has used its free Android software to edge past Apple in the market for the operating systems that power smartphones. It has also struck a $12.5 billion deal to buy Motorola Mobility Holdings Inc., pitting the Internet giant directly against Apple in the handset market.

Apple still sells more smartphones than any competitor, and also leads by a wide margin in the tablet market that has emerged since Mr. Jobs unveiled the iPad in 2010.

“IPhone is the number one smartphone in the world and continues to be number one in customer satisfaction,” an Apple spokeswoman said in response to questions about the competition. As for the Kindle Fire, she noted others have introduced tablets with seven-inch screens and a limited number of apps, and “none of them have gained significant traction against iPad’s incredible momentum.”

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

 

(Originally published Oct. 7, 2011 on the front page of the Wall Street Journal.)



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Sep
26
2011

Beyond the Password

By Ian Sherr

One day five months ago, Karim Hijazi saw an unusual sight while reading his work email. A message that had been marked as “read” was suddenly marked “unread.”

What the founder of Unveillance, a computer-network security firm, soon learned was that hackers had broken into his account.

The hackers gained access to his email by stealing log-in information from an insecure website, which they then matched up with a password they found on the Internet. After downloading all of his emails, the hackers sent Mr. Hijazi a message demanding he share sensitive security information with them. When he refused, the hackers released his emails on the Web.

“It was like a baby with a gun,” he says.

Mr. Hijazi is one of the latest victims of computer hackers focused on getting into websites, corporate networks and email accounts by using legitimate passwords. Many break into poorly secured websites, steal databases filled with personal information and then comb through that data for log-in information for companies, government agencies and banks.

The growing frequency of these attacks has pushed companies to seek other forms of data protection than simple passwords.

Demand for additional barriers and detection programs is already large. Sales of these types of products topped $900 million world-wide last year, according to International Data Corp., and the Framingham, Mass.-based research firm expects the market to double by 2015.

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

(Originally published Sept. 26, 2011 in the Wall Street Journal.)



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Aug
31
2011

Losing $207 a Pop, H-P Brings Back Its iPad Rival

By Ian Sherr

The TouchPad is dead. Long live the TouchPad.

Hewlett-Packard Co. said it will temporarily resume manufacturing of its ill-fated tablet computer just 11 days after killing its iPad rival as part of a sweeping corporate overhaul.

The resurrection of the TouchPad follows a spike in demand after H-P, desperate to clear out unsold inventory that had piled up at retailers, slashed the price of the low-end model from $399 to $99.

The decision to discontinue the TouchPad came less than two months after the tablet first went on sale in July, but made little traction against Apple Inc.’s iPad despite an earlier 20% price drop. H-P executives said sales were too weak to justify continued investment.

H-P didn’t say what it would charge for the new batch of TouchPads, but cautioned potential buyers there might not be enough to go around.

“We don’t know exactly when these units will be available or how many we’ll get,” H-P spokesman Mark Budgell wrote on a company blog. “We can’t promise we’ll have enough for everyone.” The company said it is pleased by the response it has gotten so far.

 

To read the rest of the story, either contact me directly or read more online at the WSJ: here. (subscription required)

(Originally published Aug. 31 2011 in the Wall Street Journal.)



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